Data Centers |
Our Datacenter is a distributed across the globe and is in fact a network of redundant server infrastructure which hosts all our Products and Services. Most of these datacenters have certain common qualifications described below - |
 |
At Palcom we recognize our clients’ increasing concerns around security in today’s environment. Our security model for Datacenter Hosting is designed to address these concerns with security strategies and capabilities designed to harden different layers of the solution. For Datacenter service, Palcom combines virtualized Cisco firewalls, shared switches, dedicated VLANs, common network intrusion detection and dedicated anti-virus scanning to provide a security-rich hosting infrastructure for the Client development
environment. |
 |
Cisco firewall appliances, in a redundant failover configuration, are configured to provide each customer with a pair of dedicated virtual firewalls. These firewalls are monitored 24 x 7 by our personnel with the intention of detecting, reporting and correcting problems. |
|
Each cabinet housing customer servers is equipped with a pair of Cisco switches configured for high availability and used by all the customers in that cabinet. Ports and VLANs on these switches are dedicated to a customer. |
|
All of the incoming traffic passes through a common set of network intrusion detection appliances which are monitored and analyzed around the clock. |
|
Anti-virus monitoring and reporting for Microsoft® Windows® and Linux® is also included. |
|
|
| The total incoming power is a multiple of what is required to run the datacenter. There is an ATS (Automatic Transfer switch) in place to automatically kick in a generator in case of a power failure. The datacenters are also equipped with redundant UPS systems to ensure clean power. Redundant Air-conditioning systems, each running at a fraction of their capacity, keep the server rooms cool. The units are alternated so that each one is kept in optimal condition. |
|
| The datacenters are equipped with specialized fire detection and protection systems meant specifically for protecting servers as using ordinary water based systems would cause just as much damage as fire. |
|
| Fire Security : |
|
Automated System |
|
Fire resistant tiles |
|
Fire Retardant Doors and Glasses |
|
CCTV Monitoring |
|
Controlled Access |
|
|
| Second Level Of Risk Mitigation : |
|
Fire Alarm System |
|
FM 200 Fire Suppression System |
|
VESDA (Very Early Smoke Detection Apparatus |
|
Water Leak Detection System |
|
FAS (Fire Alarm System) |
|
GAS Suppression FM200 (For Fire Suppression) |
|
VESDA Smoke Detection System |
|
Public Address System |
|
BMS System |
|
|
| Other Security Measures : |
|
Rodent Repellent System |
|
WLD (Water Leak Detection) |
|
|
| Physical Security : |
|
Pest Repellent |
|
Rodent Triple Agent |
|
|
| Three levels of access authentication: |
|
1st. Level : Manned security provided on 24 X 7 |
|
2nd. Level : Authentication based on access cards |
|
3rd. Level: Palm Based Biometric Access to Server Hall |
|
4th. Level: Palm Based Biometric Access to Cadge Area |
|
|
 |
Data Center : Tiers Explained |
| You must have read about 3-Tier, 4-Tier Data Centers, but we explain you what exactly is Tier standards and how are they related with uptime and availability standards: |
|
| Tier 1 to 4 data center is nothing but a standardized methodology used to define uptime of data center. This is useful for measuring: |
a) Data center performance
b) Investment
c) ROI (return on investment) |
|
| Tier 4 data center considered as most robust and less prone to failures. Tier 4 is designed to host mission critical servers and computer systems, with fully redundant subsystems (cooling, power, network links, storage etc) and compartmentalized security zones controlled by biometric access controls methods. Naturally, the simplest is a Tier 1 data center used by small business or shops. |
|
Tier 1 Non-redundant capacity components (single uplink and servers). |
|
Tier 2 Tier 1 + redundant capacity components. |
|
Tier 3 Tier 1 + Tier 2 + Dual-powered equipments and multiple uplinks. |
|
Tier 4 Tier 1 + Tier 2 + Tier 3 + all components are fully fault-tolerant including uplinks, storage, chillers, HVAC systems, servers etc. Everything is dual-powered. |
|
|
 |
| |
|
Data Center : Our Network in India |
| Features at of Facilities at Delhi, Noida, Mumbai, Bangalore, Chennai, Pune and Kolkata: |
|
Data Center Services started in 2004; currently is a leading player in Indian Data Centre Services Market |
|
500+ Account Mangers & Engineers dedicated for top 2600 Enterprise Customers |
|
Tier 3/ 3+ & ISO 9001 & 27001 Certified Data Centers |
|
Offering suite of Managed Hosting, Data Protection & Security Services, collocation, hosting and managed services |
|
Installed base of over thousand racks |
|
Approx 260,000 sq. feet raised floor area across multiple cable-landing stations and Data Center locations in cities in Delhi, Noida, Mumbai, Bangalore, Chennai, Pune and Kolkata |
|
Large state of art Level 3+ DC facilities across India as per global standards |
|
Self-contained, 24*7 manned facilities within secure premises ringed by state-of-the-art security systems. |
|
Enterprise Services Corporate the first integrated telecom service provider in India to be conferred with TL9000 certification. |
|
Bharti Airtel Ltd is the first service provider in India to get ISO27001 for the entire organization |
|
Best in class processes, implementation methodology & operational support |
|
|
 |
| |
